New Requirement : Service Desk 3 (SD3) - Columbus,OH only

Requirement for Service Desk 3 (SD3) C2c Contact -614-525-9917 , dhana@highbrowbiz.com Strong communication/ leadership skills. Strong influence, collaboration and negotiation experience. Ability to collaborate with supporting resources across business and/or  functional lines. Have excellent oral and written skills/possess strong meeting and work  session facilitation skills. Have the ability to work independently and as part of...

Requirement for Service Desk 3 (SD3)

C2c Contact -614-525-9917 , dhana@highbrowbiz.com

Strong communication/ leadership skills.

Strong influence, collaboration and negotiation experience.

Ability to collaborate with supporting resources across business and/or  functional lines.

Have excellent oral and written skills/possess strong meeting and work  session facilitation skills.

Have the ability to work independently and as part of a team, the ability  to manage time and resources to meet assigned deadlines.

Have strong understanding of prioritization stemming from the elicitation  of system and/or user requirements.

Have excellent organizational skills, proven analytical, planning, problem  solving


8 total years I.T experience.

4 Years SCCM or SMS like experience

8 years customer service experience

10 Years Troubleshooting experience
 
4 years knowledge of networking technologies to including PING, NETSTAT,  DHCP, DNS, and NSLOOKUP.

5 years’ experience with Active Directory including tools like ADUC.

Contributes to continuous process improvements to increase the efficiency  of section.

4 Years PowerShell scripting experience in a production environment

Certifications A+ series

Certifications in Microsoft

PowerShell 3.0 scripting background.

Certifications in Microsoft tools and technologies.

ITIL Knowledge and ITSM Tools

Excellent communication skills both written and oral


Thanks.,

Dhana

dhana@highbrowbiz.com

dhanabal2016usa@gmail.com

Highbrowbiz.com

614-525-9917