Technical Project Manager with Point-of-Sale ----- Oakbrook, IL

Title: Technical Project Manager with Point-of-Sale Location: Oakbrook, IL Duration: 6 months plus Rate: DOE Prerequisites: • Must be onsite, with the team and the equipment (we have a real kiosk in our aisle) • Must have a strong technical background in custom development (not an adopter of off-the-shelf Microsoft products). He/she would need to be able understand how to configure our kiosk products (custom developed by RDI), tweak them,...

Title: Technical Project Manager with Point-of-Sale

Location: Oakbrook, IL

Duration: 6 months plus

Rate: DOE

Prerequisites:

• Must be onsite, with the team and the equipment (we have a real kiosk in our aisle)

• Must have a strong technical background in custom development (not an adopter of off-the-shelf Microsoft products). He/she would need to be able understand how to configure our kiosk products (custom developed by RDI), tweak them, building demo loads, presenting features to business. XML, JSON based experience ideally and C++ / C# optionally.

• “Normal” PM skills to be able to manage and report on a Kiosk adoption project in one or two markets. It is not purely a PMO role, there is a need to understand the product to be able to manage effectively the adoption of the product with markets not familiar with the product (hopefully leveraging the bullet point above).

• Able to understand UI/UX terminology and concept, as one of the main stakeholder for the Kiosk project is a design company (who doesn’t necessarily understand the product and how it is developed and configured) and be able to explain the product to Design oriented people (Good communication skills)

Technical Project Manager for the IT Restaurants Global POS Team. The team is responsible for development of our Global POS Platform. While the development is not performed in-house, we are responsible for the SDLC as it pertains to the development of our products. We are also the Subject  

Matter Experts for the Global POS product, its configuration, and its functionality.

Under minimal direction, this position is responsible for acting as a Subject Matter Expert on McDonald’s Kiosk Applications and utilizing that expertise to lead in the areas of managing Market pilots of Kiosk#, supporting PMO functions with Project Management to define the implementation tasks required to deliver Kiosk# into restaurants successfully through management of risks and issues identified from the critical path.

This position involves coordination of a diverse set of stakeholders, both internal and external, whom contribute to the design and development of McDonald’s Kiosk #Application. This position may also be asked to take a leadership role on assignments and acts as a primary point of contact with stakeholders. Primary stakeholders include Global and Market IT Development teams, Global and Market Digital Teams, and Software development teams. While the Kiosk# Application is the primary focus, this position will also have exposure to other restaurant applications such as, RCT, NP6, NP#, NGK, RFM2, eCP and GMA.

The role will require cross team leadership and change management skills for many initiatives.

• Key responsibilities will include the project management of pilot adoptions, risk and issue management and development releases. 

o Utilize strong communication skills, both written and verbal, to share application expertise, communicate project status and facilitate discussion with stakeholders.

o Work closely with business functional areas to understand and define implementation plans for all tasks to deliver Kiosk# into a restaurant with the PMO. 

• The candidate will participate in the evaluation of designs for new features with the Global and Market Digital teams for solutions for Kiosk# offering feedback on designs and raising any flaws that may exist with proposed solutions.

• The candidate will become a product expert on the Kiosk# application and is expected to become proficient in the product capabilities, system dependencies, and technical configuration.

• Will be responsible for managing the creation and maintenance of documentation pertaining to product features, work processes, etc.

• Provide ongoing system support in responsible area. Must be able to solve complex problems through research and analysis.

• Work with management to overcome obstacles and complete projects.

• Identify missing requirements based on experience and business goals

• Work with business partners to develop acceptance criteria / test cases.

• Represent the customers and stakeholders to internal and external technology providers

• Over time, the individual will become a SME for the functionality of the Kiosk# application with deep product and domain expertise. This includes understanding the full capabilities of our complex system and knowledge of how restaurants across the world are using the system. The ideal candidate

will be able to understand various configuration options of the system and use the technology to enable solutions to business challenges.

Required Skills

• Bachelor’s degree
• Minimum of 8 years IT experience
• Minimum of 3-5 years of business technical or systems analyst
• Excellent Project and Change Management skills with either PMP or PRINCE qualifications
• An understanding of Statements of Work and use of
• Excellent verbal and written communication skills
• Good organizational skills; able to assemble and present information clearly.
• Demonstrate the ability to interface effectively with intermediate levels of management.

Preferred Skills

• Minimum of 3 years of Point-of-Sale, Customer-facing Kiosk, or other relevance ecommerce experience.
• McDonald's business experience/restaurant experience
• Proficiency with JIRA, Confluence, MS SharePoint, and MS Office Applications.
• Proficient level of XML, HTML and JSON
• Working understanding of Google and Adobe Analytics
• General understanding of SDLC



Thanks & Regards,

Aravind

MSR COSMOS

5250 Claremont Ave, Ste 249 | Stockton, CA – 95207

Desk : 925-399-7145

Fax : 925-219-0934

Email : aravind@msrcosmos.com

URL: http://www.msrcosmos.com